PRIVACY POLICY

Naviora Journeys (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect the information we collect from you when you use our website, mobile application, or services (collectively, the “Services”).  

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Services.  

1. Information We Collect  

a. Personal Information  

When you interact with us, we may collect personal information, including but not limited to:  

• Name  
• Email address  
• Phone number  
• Payment details (e.g., credit card information)  
• Passport information (for travel bookings)  

b. Non-Personal Information  

We may collect non-identifiable information, such as:  

• Browser type  
• Device type  
• IP address  
• Website usage data (e.g., pages visited, time spent on site)  

c. Cookies and Tracking Technologies  

We use cookies, web beacons, and similar technologies to enhance user experience and analyze website usage. You can control cookies through your browser settings.  

2. How We Use Your Information  

We use your information for the following purposes:  

• To process bookings and payments.  
• To provide customer support.  
• To send updates, promotional materials, and trip-related notifications.  
• To improve our website and services.  
• To comply with legal obligations.  

3. Sharing Your Information  

a. With Service Providers  

We work with trusted third parties (e.g., airlines, hotels, payment processors) to facilitate your travel experiences.  

b. Legal Requirements  

We may disclose your information if required by law or to protect our rights, users, or others.  

c. With Your Consent  

We may share your information for other purposes if you provide explicit consent.  

4. Your Rights  

Depending on your location, you may have the following rights under applicable privacy laws:  

• Access your personal data.  
• Request corrections to your personal data.  
• Request deletion of your personal data.  
• Withdraw consent for data processing.  

To exercise these rights, please contact us at [email protected].  

5. Third-Party Links  

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.  

6. Changes to This Privacy Policy  

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website.  

7. Contact Us  

If you have questions or concerns about this Privacy Policy, please contact us:  

Email: [email protected]